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Communication Support Workers

The Deaf Academy employs a team of Communication Support Workers (CSWs). CSWs support our students in a range of settings and so all members have BSL training to Level 3 and some with BSL Level 6.

Each CSW has a mentor and to maintain professional development, attends regular in-house training. This ensures the professional standard of the team remains current and of a high standard in accordance with the CSW Code of Practice.

CSW Support

The Communication Support Worker team is a group of professionals employed to provide communication support for your child on an individual basis or as part of a group with other Deaf students in mainstream educational institutions such as primary schools, secondary schools, mainstream colleges, universities and other educational organisations. They can also support your child when taking examinations, on school trips or when on work placements. Many CSWs are qualified to train mainstream Teachers, Lecturers, Employers and peers from the wider community in Deaf Awareness.

The Deaf Academy’s bilingual approach to learning means the role of a CSW is multifaceted, as many students require more than one form of support day-to-day. Whilst BSL is an important communication tool for many of our students, CSWs can also provide signed supported English, note taking, language modification and lip-speaking. This level of bespoke support enables your child to fully access educational information contained within curriculums and any other educational and social environments, in a manner best suited to their individual needs.

Working collaboratively with other specialist staff across the Academy, such as Speech and Language Therapists and Educational Audiologists, CSWs aid the progression of your child educationally, socially, linguistically and culturally. They provide the support that empowers your child through the development of a range of appropriate strategies for each context.  

Promoting the Academy’s aim to support student self-sufficiency, CSWs will encourage your child to make their own choices, even if they may be the wrong choice. The CSWs will support your child to learn from their mistakes, developing and strengthening their independence.