Font Size
Normal Medium Large
Background & Font Colour
Default contrast High contrast
Parents login

Progress House Children's Home

Module main decoration

Progress House is a registered Children’s Home specialising in caring for children and young people aged between 5 and 17 years who are Deaf or hearing impaired. Progress House operates independently and is managed by our Registered Children’s Home Manager, James Heaver.

     At Progress House we care for 5-17 year old Deaf or
      hearing-impaired young people who have:

  • Learning disabilities, autism, physical disabilities
  • Additional needs such as behavioural, emotional or social challenges

     We offer three placements at any one time. Each placement is appropriately
     assessed, matched and an impact risk assessment process carried out to ensure
     the safety and success of not only each placement, but the service as a whole.
     This ensures the best possible outcomes for all of young people placed with us.


We communicate using British Sign Language (BSL) and we consider all appropriate age ranges.

Our young people achieve:
  • Emotional stability
  • Greater independence
  • Integration and are active members of their own communities


About Progress House:

Click here to view our latest Ofsted report

• A homely environment with specialist equipment to meet individual needs
Click here to read why Ofsted praised our highly personalised care

• A home that is rich in BSL where Deaf or hearing impaired young people can understand, and be understood by those around them

• A Registered Manager with BSc (Hons) in Health and Social Care Management and 8 years’ experience

• We are an experienced team of both Deaf and hearing staff

• Care staff are qualified British Sign Language users up to BSL Level 6

• All of our care staff are trained in or working towards a Residential Child Care Level 3 Diploma

• All of our care staff follow mandatory training in safeguarding, fire safety, Non Abusive Psychological and Physical Intervention (NAPPI), Child Sexual Exploitation (CSE), Childhood bereavement, LGBT, Playfulness Acceptance Curiosity Empathy (PACE)

• City centre location close to the M5 corridor, Exeter Airport and train station

Specialist Education:

Progress House operates independently and is managed by a registered Children’s Home Manager. Exeter is home to the Royal Academy for Deaf Education which is a long-established school for the Deaf. It is a charity that has been based in the city for 190 years. A wide range of specialist services are also based in the city and bespoke packages can be tailored for the young person.

Strong links with the local community:

Progress House is set in attractive grounds overlooking the historic Quayside and River Exe. We are ten minutes’ walk from the city centre and a few miles from sea and open countryside.

Exeter has a thriving Deaf community and our young people access a range of organised social events, activities and trips.

"I feel safe living in Progress House. I enjoy going to football, playing my XBox and seeing my friends. The staff here support me with my interests and always help me when I need it."

Alex, aged 14

We have strong links with specialist services:

  • Exeter Royal Academy for Deaf Education


  • Counselling Support

  • Gender Identity Development Service

  • Intercom Trust

  • Living Options

  • Local Community Police
James Heaver, Registered Manager:

James is a Registered Manager with BSc (Hons) in Health and Social Care Management and 8 years’ experience.


Telephone: 01392267058

Mobile: 07763625110