Progress House

Progress House is a registered Children’s Home specialising in caring for children and young people aged between 5 and 17 years who are Deaf or hearing impaired. Progress House operates independently and is managed by our Registered Children’s Home Manager, Vicky Coombs.

At Progress House we care for 5-17 year old Deaf or hearing-impaired young people who have:

  • Learning disabilities, autism, physical disabilities
  • Additional needs such as behavioural, emotional or social challenges.

We offer three placements at any one time. Each placement is appropriately assessed, matched and an impact risk assessment process carried out to ensure the safety and success of not only each placement, but the service as a whole. This ensures the best possible outcomes for all of young people placed with us.

We communicate using British Sign Language (BSL) and we consider all appropriate age ranges.

Our young people achieve

Emotional stability, greater independence, integration and are active members of their own communities. We provide our young people opportunities to be involved and be part of the wider community regardless of their hearing impairment. We also promote independence and confidence, helping them to achieve their hopes and ambitions. We support our young people to achieve progress in a wide variety of areas including:
-Behavioural and emotional skills
-Academic abilities
-Social skills
-Life and independence skills.

About Progress House

Click here to view our latest Ofsted report

• A homely environment with specialist equipment to meet individual needs
• A home that is rich in BSL where Deaf or hearing impaired young people can understand, and be understood by those around them
• A Registered Manager with 12 years experience in social care
• We are an experienced team of both Deaf and hearing staff
• Care staff are qualified British Sign Language users up to BSL Level 6
• All of our care staff are trained in or working towards a Residential Child Care Level 3 Diploma
• All of our care staff follow mandatory training in safeguarding, fire safety, Non Abusive Psychological and Physical Intervention (NAPPI), Child Sexual Exploitation (CSE), Childhood bereavement, LGBT, Playfulness Acceptance Curiosity Empathy (PACE)
• City centre location close to the M5 corridor, Exeter Airport and train station

Specialist Education

Progress House operates independently and is managed by a registered Children’s Home Manager. Exeter is home to the Royal Academy for Deaf Education which is a long-established school for the Deaf. It is a charity that has been based in the city for 190 years. A wide range of specialist services are also based in the city and bespoke packages can be tailored for the young person.

Strong links with the local community

Progress House is set in attractive grounds overlooking the historic Quayside and River Exe. We are ten minutes’ walk from the city centre and a few miles from sea and open countryside.
Exeter has a thriving Deaf community and our young people access a range of organised social events, activities and trips.

"I feel safe living in Progress House. I enjoy going to football, playing my XBox and seeing my friends. The staff here support me with my interests and always help me when I need it." - Alex, aged 14

We have strong links with specialist services:

Exeter Royal Academy for Deaf Education
Counselling Support
Gender Identity Development Service
Intercom Trust
Living Options
Local Community Police

You can find the Progress House Statement of Purpose here.

You can read our latest Ofsted inspection report here.

Contact us


Vicky James, Registered Manager
Vicky holds an NVQ Level 3 Health and Social Care and is currently studying towards her Level 5 Diploma in Leadership for Health & Social Care and Children and Young People’s Services.

Email: vjames@exeterdeafacademy.ac.uk
Telephone: 01392 267058